Dear Valued MTA NYC Transit Customer,
Even in a global pandemic, we’re working hard to improve your experience with the transit system. As we plan for more customers to return, we need to hear from you, even if you haven’t used transit since before the pandemic began in March 2020. We’d like to get an idea about your concerns and travel needs, so that we can better meet and exceed your expectations.
The survey will be open 24/7 through Sunday, March 28, at 11:59 PM.
Finish the survey by then, and you can choose to be entered into a drawing to receive one of ten 30-Day Unlimited Ride MetroCards or one of five 7-Day Unlimited Ride Express Bus Plus MetroCards.
Depending on how many subway lines and/or bus routes you choose to evaluate, the survey should take less than 15 minutes.
Take the survey.
Thank you for taking the time to share your thoughts with us,

Sarah Meyer

MTA Chief Customer Officer

Harlem Sawmill

In 1639 the Dutch colonial authorities needed a steady source of lumber to build their mercantile city at the tip of Manhattan island. Harlem – a small coastal hamlet – at that time encompassed land as far south at 72nd street, and thus included the site of the Dutch sawmill that was erected in the northern forest lands. The site of the mill was located at what is now 74th Street and 2nd Avenue, and it was at this location that the Dutch company which controlled New Holland, sent a number of its slaves to work.

Enslaved Africans built New York, and it was their forced labor enabled the colonial Dutch to prosper.

For more on the Dutch and their use of enslaved labor, see: https://www.newnetherlandinstitute.org/history-and-heritage/digital-exhibitions/slavery-exhibit/slave-labor/